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BKWI

Organization profile

BKWI is a government agency in the Netherlands supporting information exchange between the Departments of Employment and Social Security. The agency currently provides more than 18,000 Dutch public sector employees from multiple departments with access to Dutch citizens' records relative to employment benefits and welfare entitlements.

Organization need

  • Improve the efficiency and convenience of government services to citizens by making the various discrete pieces of information available in disparate departmental systems relating to employment benefits accessible through a single interface
  • Manage the access and authorization entitlements of 18,000 (current count) public sector employees to citizen information available via a large extranet
  • Ensure that the security and privacy of citizen data is maintained in accordance with government regulations

Solution overview

  • Enable centralized setup, management and control of which public sector employees have access to what citizen information
  • Enforce common authentication and authorization mechanism countrywide across disparate departmental systems
  • Solution built using HP OpenView Select Access Identity and Access Management product in partnership with Getronics Netherlands

Results

  • Three percent improvement in architect/engineer productivity due to speed and power of HP Workstations running AutoCAD and doing 3-D rendering
  • Greater hardware reliability, resulting in less downtime and more billable hours for professional staff
  • More consistent hardware platforms, enabling faster upgrades and repairs by IT staff
  • Stable wide-area network (WAN), allowing overloaded staff to shift work from one office to another to meet project deadlines, budget constraints
  • Greater efficiency for mobile workers equipped with powerful notebook PCs and Tablet PCs
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